在公司，我们专门开设了增强用户实际操作体验的用户体验专区
在这里，您可以亲自体验我们弘历的产品，体验软件中的指标和强大的股票分析功能。
In the company, we have set up a user experience zone to enhance the user's practical operation experience
Here, you can experience our Hongli products, the indicators in the software and the powerful stock analysis function.
用户产品体验区
用户休息聊天室
在办公的特定区域，我们为客户划分出了休息区域，为参观和来上课的用户提供便利，用户可在休息区就课上所学的内容彼此交流，还可向我们的讲师询问不理解的地方，加强课上所学内容。巩固已有的知识。
In the specific area of the office, we have divided the rest area for customers to provide convenience for the users who visit and come to class. Users can communicate with each other about the contents learned in class in the rest area, ask our lecturers about the incomprehensible places, and strengthen the contents learned in class. Consolidate existing knowledge.
公司装饰内景
公司装饰内景
相较于同行业的公司，我们弘历更注重于用户的实际感受，我们一直在坚持与用户进行好沟通，及时获得反馈信息，不断地提升自我与改善我们的服务质量
Compared with other companies in the same industry, Hongli pays more attention to the actual feelings of users. We have been insisting on good communication with users, timely obtaining feedback information, and constantly improving ourselves and our service quality
现针对会员服务，2020年的提升计划如下： 1、会员的体验感，改善教学环境与氛围 公司环境进行了改变，更换了新的Office，重新设计了装修，给会员和员工提供了更加良好的教学环境。 2、会员的满意度，提高服务效率和水准 服务人员的专业素质的提升，包括服务态度和服务效率以及专业度。 3、会员的好评度，实现收益的损小利大 通过课程教学服务以及考核验收，让会员最快学会软件的使用，并且能够在实际交易中获取利润。 4、会员的参与度，参与弘历的发展壮大 组织会员活动，引导会员积极踊跃参与，促进弘历的经营发展。 5、会员的融入度，在弘历找到角色定位 引导会员自觉融入弘历大家庭，并且在其中找到自身的定位，发挥其自身的价值。 | For member services, the promotion plan in 2020 is as follows: 1. Members' sense of experience, improvement of teaching environment and atmosphere The environment of the company has been changed, new office has been replaced, decoration has been redesigned, and a better teaching environment has been provided for members and employees. 2. Member satisfaction, improve service efficiency and level The improvement of professional quality of service personnel includes service attitude, service efficiency and professionalism. 3. High praise of members, small loss and large profit Through the course teaching service and examination and acceptance, members can learn to use the software as soon as possible, and can make profits in the actual transaction. 4. Participation of members and development of Hongli Organize member activities, guide members to actively participate in and promote Hongli's business development. 5. The integration of members, find the role orientation in Hongli Guide members to consciously integrate into Hongli family, and find their own position in it, and play their own value. |
公司办公区
公司办公区
要达到提升的效果，我们将会把服务划分为三个层次： 1）初级教学： 导入教学——熟悉软件操作和常用功能的分析和运用 软件维护——解决软件常见问题及分享软件使用技巧 2）实战教学： 一对一强化教学——简单实用有效的功能组合实战教学 股票互诊俱乐部——有理有据，从感性到理性的辩论会 3）高端产品和大师班专属服务 | To achieve the improvement effect, we will divide the service into three levels: 1) Primary teaching: Introduction teaching: familiar with software operation and analysis and application of common functions Software maintenance - solve common software problems and share software skills 2) Practical teaching: One to one strengthening teaching -- simple, practical and effective practical teaching of functional combination Stock mutual consultation Club: a debate meeting with reasonable evidence, from sensibility to rationality 3) High end products and exclusive services of master class |
公司装饰内景
